Building a Data-Enabled Business for AI-Readiness
Luxury and premium brands are under growing pressure to turn AI ambition into measurable commercial value but the gap between aspiration and delivery is largely a data problem. Fragmented customer records, inconsistent product data, siloed systems, and weak governance make AI tools underperform or fail to scale, regardless of the technology deployed. In this session, senior leaders will share how they have built the data and operating foundations that make AI genuinely useful across the business. Expect practical insight into what AI-readiness actually requires in a premium context and what brands that are serious about AI must prioritise now before the pilots stop and the real scaling begins.
Wednesday 03 February 11:20 - 12:00 Track 1
Efficiency vs Humanity: AI, innovation and the human future of elevated retail