Exclusive Research Reveal: Luxury at a Crossroads, with CXG and Shoptalk Luxe

In this exclusive first look at new international research from CXG and Shoptalk Luxe, Christophe Caïs, Founder and CEO of CXG, will reveal where luxury clients’ priorities align with industry leaders’ plans, and where they diverge. The study combines quantitative surveys and qualitative interviews with consumers and brand executives across Europe, the US, Mainland China and the GCC. Christophe will share the findings through the lens of the four tensions shaping the sector and underpinning Shoptalk Luxe’s 2027 agenda: efficiency and humanity, reach and desirability, connection and conversion, and volatility and resilience. Together, the findings will offer leaders a clearer view of shifting expectations and the decisions that matter most.

Wednesday 03 February 16:40 - 17:00 Track 4