From Attraction to Retention: Rethinking Luxury’s Talent Model

Luxury competes for talent across sectors, but recruitment is only part of the challenge. As people move between luxury, hospitality, technology, music and sportswear, brands must ask whether their career paths, leadership models and workplace cultures give people reasons to join and stay. In this session, leaders from luxury and adjacent sectors will share how their organisations strengthen their employee proposition, create clearer progression and balance global direction with local leadership. The discussion will explore what luxury should recruit for, where cross-sector talent can add value, whether traditional hierarchies remain fit for purpose, and how apprenticeships can protect scarce craft and service capabilities. Attendees will leave with practical ideas for attracting, developing and retaining the people luxury needs for its next phase of growth.

Thursday 04 February 15:00 - 15:40 Track 4