General Information
Advertising
Promotional Materials & Activities
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All promotional materials and activities must remain strictly within your allocated stand and/or meeting space.
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Sponsors are not permitted to distribute materials in any areas outside of their designated space.
Sustainability Guidelines
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To support our sustainability efforts, we encourage you to minimize printed items and opt for digital alternatives where possible. Please also reduce the quantity of physical giveaways.
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Important: Certain products are restricted — please review the notice provided for details. Restricted and Prohibited Goods
Audio Visual
Exhibiting sponsors wishing to play music on their stands should obtain permission from the Organisers. Please note that no live music is allowed during show hours. Exhibiting Sponsors are solely responsible for obtaining any licence(s) required to play music on their stand.
Exhibiting sponsors using music systems must ensure that they are in possession of the correct licensing and that the volume must be kept to a limit of 70 decibels. A peak of 85 decibels for a maximum of two minutes is permitted for demonstrations twice per hour.
Noise levels will be measured throughout the show days. Please show consideration to other exhibitors at all times.
GES is the appointed AV contractor for Shoptalk Luxe, who have a wide range of audio visual products available for hire. Please refer to their order form or webshop for more details.
- Email: [email protected]
- Order platform: Here
- Deadline: 4th January 2027
Flooring
For health and safety reasons, all space-only exhibiting sponsors are required to install raised flooring, at a height of 100mm, to cover electrical cabling within their stand space. The flooring must be clearly indicated in your stand design plans, which must be submitted to Abraxy for approval. Please note that if you have purchased a turnkey stand package through Shoptalk, the flooring will be arranged for you.
Catering
Emirates Palace has sole rights over the stand catering and hospitality catering activity. You can place catering & hospitality orders for your stand directly through the excel attached.
Should you have any questions regarding any venue services, please reach out via the below contact details:
- Email: [email protected]
- Deadline: 11th January 2027
- Order form: Here
Children
All exhibitor personnel must be 18 years of age or older. It is not permitted for any under 18’s to be in the venue during build up or breakdown.
Cleaning and waste removal
All stands, gangways and common areas within the show floor will be cleaned overnight prior to the show opening day. If you have a turnkey stand you will have a daily cleaning service including in your package. If you have a space only and require daily cleaning, please organise this with the venue using the details below.
- Email: [email protected]
- Cost: AED 850 per day for 10hours
- Deadline: 11th January 2027
- Order Form: Here
Cultural and religious awareness
Please be mindful that some attendees may choose not to consume alcohol and pork. We kindly ask all guests to remain respectful of others’ preferences and to observe local customs regarding alcohol service and consumption.
The venue has available prayer rooms for both men and women. Please note that the prayer rooms are located on the 1st floor - the female prayer room is next to the Lebanese Terrace restaurant, and the male prayer room is next to Broadway restaurant.
Disabled Facilities
Emirates Palace is fully accessible for people with disabilities. There are multiple elevators that enable access to the different levels, disabled restrooms, dedicated parking facilities and more.
If you are in need any extra assistance or to order a wheelchair. Please contact the Concierge Team at the Emirates Palace or to reach out directly to Dubai Mobility – 00971 55 7720038 Mrs. Fathima.
Dress and apperance
Since the show is mainly outside and in public, please respect local customs and dress appropriately. We recommend dressing in conservative business attire and to have your shoulders and knees covered. Headscarves are only required in religious places.
Shoptalk Luxe involves lots of walking so make sure to wear comfy shoes!
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All gangways must remain unobstructed and accessible at all times. Under no circumstances must any part of your stand, furniture, exhibits or displays, project beyond the boundary of your stand.
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Emergency exits and gangways must remain unobstructed by any obstacle at all times.
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Exhibiting sponsors should only work within the confines of their stand and are not permitted to canvass away from their stand space.
Greeting and introduction
In public or professional settings, when meeting with a woman it is courteous to wait for them to initiate a handshake rather than extending your hand first, as some women may prefer not to engage in physical contact for cultural or religious reasons.
If you are participating in our Meetup programme, please arrive on time and keep meetings within the 15-minute limit to ensure a smooth experience for everyone. Greet your meeting partners warmly and maintain a courteous, professional manner throughout the interaction. During Meetup, to respect privacy and ensure personal space is valued, only approach attendees you have confirmed meetings with, and access the Meetup area only during your scheduled times.
Insurance
It is a condition of your contractual agreement that you must have in place adequate insurance in relation to your participation in the Event. The minimum limits of insurance required are £2,000,000 for any one occurrence to cover liability and any other relevant costs and expenses arising from your participation in the Event.
You will receive a separate invoice for insurance from [email protected]. Insurance cover is provided by Inevexco, our appointed Insurance contractor. Inevexco will send a welcome email with details of how to access their portal. If you already have adequate insurance in place or would prefer to arrange your own cover you will be able to evidence this through Inevexco’s portal and once approved Customer Accounts will arrange a credit note for your insurance.
If you have any insurance queries, please contact [email protected].
Internet
General Wi-Fi
Complimentary Wi-Fi will be available for all attendees throughout the venue. Network details will be displayed on on-site signage and printed on the back of every attendee badge.
Exhibiting Sponsors
A private Wi-Fi network (SSID) for your stand, with 350/50 Mbps dedicated bandwidth available for the duration of the show at your stand location specifically. The bandwidth is per SSID and shared between all devices connected to it.
Includes:
Order form requirements:
Special conditions:
Order deadline: 11th January 2027
- 350/40 Mbps dedicated Wi-Fi (per SSID).
- One (1) credential (username and password).
Order form requirements:
- Company and stand details.
- Onsite contact details (name, mobile, email).
- Email address to receive the credential.
- Comments: if you require additional bandwidth or any hard wire connections for your dedicated space, please specify.
Special conditions:
- The Wi-Fi service operates in the 5 GHz spectrum only. Please check the technical specifications of your device to confirm it is compatible; incompatible devices will not be able to use the service.
- The following devices are not compatible: Wi-Fi TVs, VR glasses, Wi-Fi printers, Chromecast, Apple TV and other custom devices.
- For assistance with choosing the right Wi-Fi service, please contact [email protected].
- Please complete the form with the email address where you want to receive the credential.
Order deadline: 11th January 2027
Music Licenses
Exhibiting sponsors wishing to play music on their stands should obtain permission from the Organisers. Exhibiting Sponsors are solely responsible for obtaining any licence(s) required to play music on their stand.
Exhibiting sponsors using music systems must ensure that they are in possession of the correct licensing and that the volume must be kept to a limit of 70 decibels. A peak of 85 decibels for a maximum of two minutes is permitted for demonstrations twice per hour.
Noise Management
Exhibiting sponsors using music systems must ensure that they are in possession of the correct licensing and that the volume must be kept to a limit of 70 decibels. A peak of 85 decibels for a maximum of two minutes is permitted for demonstrations twice per hour.
Noise levels will be measured throughout the show days. Please show consideration to other exhibitors at all times.
Security
Manned security will be present onsite throughout Shoptalk Luxe. If you require security dedicated to your stand, this can be arranged directly through Emirates Palace using the below instructions.
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Email:[email protected]
- Cost: AED 1800 per day (minimum 10-hour shift)
- Deadline: 11th January 2027
- Order Form: Here
- Recommendation: We strongly advise sponsors displaying high-value items to book dedicated security.
Important: Please do not leave your stand, or any valuables, unattended at any time during build-up, breakdown, or show open hours.
Smoking
Smoking (including e-cigarettes) is not permitted anywhere within the venue.
The abuse of alcohol, drugs and other substances can affect work performance and safety. Any person found to be under the influence of alcohol, drugs or other substances, which in the opinion of the organisers constitutes a danger to themselves or any other person using Emirates Palace, will be removed by security.
Weather
As the show floor is located outdoors, we encourage all attendees to take precautions to remain comfortable and safe in the heat:
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Wear lightweight, breathable clothing.
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Apply sunscreen regularly.
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Stay hydrated throughout the day.
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Use sunglasses and hats for added protection.
Shoptalk will have shaded seating areas will be available across the show floor where refreshments will be provided. Lunch services will be available both outdoors and inside Emirates Palace.
