Tabletalks
Tabletalks are peer-group discussions for retailers and brands. They are an awesome way to meet, network with and learn from your peers.
These interactive, 50-minute small group conversations address the industry’s most pressing challenges and opportunities.
Retailers & Brands can attend up to two Tabletalks!
Tabletalks will take place on the following days and times:
- Wednesday, February 3rd | 8:00 - 9:00am GCT
- Thursday, February 4th | 8:00 - 9:00am GCT
Explore Topics
Luxury growth is becoming increasingly uneven across regions, cities, customer groups, and channels. Shifting travel patterns, economic conditions, regulation, culture, and local competition mean that a single global playbook is rarely enough. At this Tabletalk, you and your peers will discuss how you’re prioritizing markets and adapting investment as opportunities diverge. You’ll share how you’re balancing global consistency with local relevance, which market signals are shaping decisions, and what you’ve learned about building flexible operating models, trusted partnerships, and resilient customer relationships across diverse growth markets, customer segments, and operating environments.
AI has moved from experimentation to infrastructure across much of luxury and premium retail, with agentic tools now shaping search, service, merchandising, and personalization at scale. The challenge is no longer proving value but sustaining it: governing AI responsibly as it touches more customer moments, integrating it across fragmented systems and teams, and preserving the human judgment and craft that distinguish elevated retail. At this Tabletalk, you and your peers will share how you're scaling proven use cases across the business, what governance and oversight look like as AI becomes more autonomous, and how you're keeping brand standards, transparency, and human expertise central as adoption deepens.
The strongest customer relationships extend far beyond a single transaction. Luxury and premium brands and retailers are using service, access, clienteling, personalization, community, and circular models to create more reasons for customers to remain engaged over time. At this Tabletalk, you and your peers will discuss how you’re identifying and nurturing high-value relationships across the customer lifecycle. You’ll share which post-purchase experiences are increasing retention and advocacy, how data is supporting more relevant engagement, and how you’re expanding lifetime value without making the relationship feel overly transactional or intrusive at any stage.
As consumers become more selective, luxury and premium brands must work harder to demonstrate value without weakening aspiration. Desirability is increasingly shaped by product excellence, cultural relevance, service, scarcity, and emotional connection, not price alone. At this Tabletalk, you and your peers will discuss how changing attitudes to value are influencing your brand, product, pricing, and customer strategies. You’ll explore which established luxury principles remain powerful, which need to evolve, and how you’re balancing accessibility and relevance with exclusivity, distinctiveness, and the long-term protection of brand equity across markets and generations.
Luxury and premium retail thrive on creativity and strong leadership, yet women’s progression into senior roles still requires focus and advocacy. As the industry evolves, so too must the strategies for mentorship, visibility, and inclusive leadership that help women rise and thrive. At this Tabletalk, you and your peers, women across luxury and premium retail, will share experiences and advice on building influence, championing inclusive cultures, and empowering the next generation of female leaders shaping the future of the industry.
