Jennifer Woo

Chairman & CEO The Lane Crawford Joyce Group

Ms. Jennifer Woo is the Chairman and CEO of The Lane Crawford Joyce Group, Asia’s premier fashion retail, brand management and distribution group. 

Jennifer spearheads Group strategy and oversees the operations of iconic, luxury department store Lane Crawford; cutting edge fashion boutique Joyce; and fashion, beauty, and lifestyle brand management and distribution business Imaginex Group. 

The Lane Crawford Joyce Group operates more than 500 points of sale across 50 cities in Greater China and Southeast Asia. The Group works with more than 700 international designer brands to mutually build their business in the region through specialty department stores and boutiques, free-standing branded stores, and e-commerce.    

Since 1999, Jennifer has held various positions within the Group, working in operations, merchandising, marketing and finance. As President of Lane Crawford from 2003 to 2010, Jennifer and her team implemented some of the most fundamental changes in the company’s history, successfully repositioning the department store model to a specialty business with the largest selection of luxury international designer fashion and lifestyle brands in the region. Lane Crawford has since become a benchmark for innovation in retail concepts and creative programmes. 

Fostering a working environment where creativity and collaboration thrives, Jennifer has been responsible for building a Retail Academy to develop talent from buying through to selling, a personal coaching programme for leaders, and a pioneering Wellness platform for staff with facilities and a calendar of fitness, wellness and community service initiatives.  

In April 2023, Jennifer was honoured to be inducted into the World Retail Congress Hall of Fame for being a retail innovator.

She currently sits on the board of the Asia Art Archive and is a member of the Court of the Hong Kong University of Science and Technology.