Marie-Theres Mangelsdorf
Chief Client & Digital Officer Montblanc
Marie-Theres is a senior international executive with deep experience driving digital, ecommerce and client-centric transformations in global luxury and fashion. As Global Chief Client & Digital Officer at Montblanc, she leads the brand’s worldwide digital, ecommerce and client practice. Her remit spans ecommerce commercial leadership, digital experience and technology (including MarTech), client activations and global client services. In this role, she has strengthened Montblanc’s digital capabilities, elevated customer engagement and anchored data-driven decision making.
Before joining Montblanc, she held several senior leadership positions at PVH Europe, most recently as Vice President Tommy Hilfiger Ecommerce & Omnichannel Transformation. In this capacity, she shaped the digital and omnichannel roadmap for Tommy Hilfiger, advancing initiatives in personalization, customer journey innovation, marketplace development, digital product creation and retail technology. She also led the international rollout of the “Store of the Future” concept and modernized retail operations across multiple markets.
Marie-Theres holds a CEMS Master in International Management from the London School of Economics and ESADE, and a Bachelor in Business Administration.
Recognized for her ability to lead large multicultural teams and navigate complex digital transformations, she is regarded as a thought leader in modern retail, omnichannel strategy and customer-centric innovation.
Agenda Sessions
Driving Transformation through Cross-Functional Collaboration
Thursday 29 January 15:25 - 16:05 Track 1
Leading Modern Retail Teams + Key Takeaways