Sean Seah

SVP, Strategy, Technology & Innovation Langham Hospitality Group

From launching my first business in my parents’ garage to leading transformative innovation at global industry giants, my journey is defined by a relentless passion for bridging business vision with cutting-edge technology. I specialize in empowering organizations to unlock new markets, ignite customer engagement, and drive exponential growth through innovation-led strategies. 
 
Key highlights 
 
Pioneered Microsoft’s entry into the AI metaverse by launching a co-innovation accelerator, collaborating with 25+ global customers to shape the future of intelligent experiences. 
 
Transformed Air New Zealand’s digital presence, spearheading the creation and scaling of www.airnewzealand.com, enabling the airline’s first online ticket sales and revolutionizing customer engagement. 
 
Drove a 10x surge in Burger King’s food delivery sales by architecting a competitive digital platform that rivaled Uber Eats, reshaping the fast-food delivery landscape. 
 
Revolutionized HSBC’s digital program, accelerating their app to #1 in the app store by enabling instant reward redemptions and elevating customer satisfaction. 
 
Built Toyota’s comprehensive digital marketing stack, integrating websites and CRM systems to enhance brand reach and customer insight. 
 
Elevated Langham Hotels to #1 on Tripadvisor through strategic social media leadership and customer experience excellence. 
 
As a seasoned executive and visionary leader, I excel at uniting cross-functional teams—business, technology, and customer experience—to ideate, incubate, and industrialize breakthrough business models that redefine industries. My entrepreneurial roots instilled a deep customer-centric mindset and an agile approach to leveraging emerging technologies to create lasting competitive advantage for start ups and multinational companies.