Vikki Kavanagh

Chief Commercial Officer John Lewis & Partners

As Chief Commercial Officer at John Lewis, I lead the commercial strategy. I am an established authority in the global retail sector, bringing over two decades of extensive buying and merchandising experience. I am an accomplished e-commerce and omni-channel specialist, consistently driving profitability through strategic commercial planning and operational efficiencies. I have a proven ability to scale businesses, build strategic partnerships, and deliver exceptional commercial performance through rigorous planning and disciplined execution. Known for delivering compelling product propositions that resonate with multifaceted global audiences, I am a strong and respected leader who excels under pressure and cultivates valuable relationships. I am passionate about building high-performing teams and spearheading innovative commercial models that drive sustainable profitability. In addition to this I enjoy leading from an empathetic position, getting hearts and minds aligned along the journey.