CXG is a leading data-driven consulting and solutions provider specializing in innovative strategies to elevate customer experiences and optimize the performance of premium and luxury brands. With years of expertise from partnerships with over 220 iconic luxury brands, CXG guides clients through every step of their Customer Experience and Employee Experience journeys, delivering insights and driving impactful change.
CXG understands that customer needs are constantly evolving, and their tailored solutions are designed to meet these dynamic demands, making them the ultimate one-stop-shop for all CX transformation needs.
Founded in 2006, CXG has grown into a global powerhouse, with 12 offices (including one IT hub in Tunis) catering to 85 countries and a team of more than 260 professionals. Through its expanding network of customer experience experts—comprising evaluators, learning consultants, and strategic advisors—CXG empowers luxury brands to elevate their experiences worldwide with a localized approach.
Discover more about how CXG can transform your customer experience at www.cxg.com