The Sunset Session: Ecommerce Personalisation that Drives Sales

Personalisation remains a challenge for most luxury and premium consumer brands, and although 71% of consumers expect personalised interactions, only 7% of brands consistently deliver them (McKinsey, BCG). Three ecommerce leaders will share how they successfully implemented AI-driven content and predictive analytics to enhance conversions, basket value, and customer loyalty.


Tuesday 27 January 17:20 - 18:00 Track 2

Add to calendar 01/27/2026 17:20 01/27/2026 18:00 The Sunset Session: Ecommerce Personalisation that Drives Sales Track 2 Asia/Dubai
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Speakers

Gareth Locke

Chief Data & Analytics Officer, LuxExperience