Meetup FAQs
Skip to: Retailers & Consumer Brands Paid Ticket/General Meeting Reps/Sponsor Admins
Retailers & Consumer Brands
Complete Your Profile
You can start your profile on Monday, 14th December at 9am GST.
The deadline to complete your profile is Friday, 8th January at 8pm GST.
All profiles will be shared at the same time on Monday, 11th January at 9am GST during Request Meetings stage.
In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points.
Hosted Retailer & Consumer Brand participants are required to be available for all 16 time slots, and take up to eight (8), 15-minute onsite meetings with participating sponsors.
Yes, during registration, you have the option to indicate if you want to participate in Non-Hosted Meetings in addition to your requirement of up to eight (8) 15-minute onsite meetings with participating sponsors (Hosted Meetings). It is recommended to do both Hosted and Non-Hosted Meetings to maximise your Shoptalk experience. However, this is optional.
The registration deadline for Meetup participation is Friday, 8th Jan at 8 pm GST.
Hosted Retailers & Consumer Brands:
If you are approved for the Program but become unable to participate even though you are still with your organisation, you agree to suggest one or more substitutes from your organisation as your replacement in the Program. Acceptance of any substitute is subject to our prior approval via email. If you cancel your participation in the Program and are not able to provide a substitute approved by us, this may result in you being placed on a blacklist that will prevent you from qualifying for the Program for one or more future years. If you cancel your participation in the Program after Shoptalk Luxe has initiated the meeting selection process via the Platform (as outlined in the Program guidelines) and are no longer able to attend the Event or send an approved substitute from your organisation as your replacement to participate in the Program on your behalf, then Shoptalk reserves the right to charge your credit or debit card per the authorisation you agree to below a one-time cancellation fee of two hundred and fifty dollars ($250) and you will not be eligible for any travel/hotel reimbursement outlined here.
Hosted Retailers & Consumer Brands:
If you are approved for the Program but become unable to participate even though you are still with your organisation, you agree to suggest one or more substitutes from your organisation as your replacement in the Program. Acceptance of any substitute is subject to our prior approval via email. If you cancel your participation in the Program and are not able to provide a substitute approved by us, this may result in you being placed on a blacklist that will prevent you from qualifying for the Program for one or more future years. If you cancel your participation in the Program after Shoptalk Luxe has initiated the meeting selection process via the Platform (as outlined in the Program guidelines) and are no longer able to attend the Event or send an approved substitute from your organisation as your replacement to participate in the Program on your behalf, then Shoptalk reserves the right to charge your credit or debit card per the authorisation you agree to below a one-time cancellation fee of two hundred and fifty dollars ($250) and you will not be eligible for any travel/hotel reimbursement outlined here.
Request meetings
You can start requesting meetings on Monday 11th January.
The deadline to complete your meeting requests is Thursday, 21st Jan at 8 pm GST
This is your time to start requesting everyone you are interested in meeting with by selecting "Relevant" or "Super Relevant" and providing a reason.
You should indicate your interest level as either "Relevant" or "Super Relevant." Meetings marked as "Super Relevant" will be scheduled first before "Relevant" ones.
It is recommended to make meeting requests equal to at least 4 times the number of time slots you are available for.
In order to ensure we will be able to schedule you a complete meeting schedule, we recommend you make a minimum of 4 times the number of time slots you are available for. If you are available for all 16 time slots, that equals 64 selections. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritisation by both the other party and you (Interested vs Very Interested selections), and (4) potential calendar availability/conflicts.
Yes, you can select multiple people from the same organization for meetings.
Yes, you can use Filters and Predefined Lists to quickly and efficiently make your selections. Additionally, tools like Bookmarks allow you to start your selections and come back later to finish them. You can also use the quick search on the upper right side.
Select everyone from an organisation you would want to meet and spend 15 minutes with!
Opt-In to Requests
You can start opting in to meeting requests from people you didn't previously select starting on Friday, 22nd January.
The deadline to opt in to meeting requests is Tuesday, 26th January at 8 pm GST.
Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with.
Onsite
All meetings are held in a dedicated Meetup area which will be clearly sign posted onsite.
You can check the Shoptalk Luxe mobile app or your calendar invites for the assigned table number for each meeting. The table numbers will indicate where you should proceed for each scheduled meeting.
It is recommended to arrive at the Meetup area 5-10 minutes before your first scheduled meeting. There is no check-in required, but if you have any questions, there will be a Meetup info desk available.
If the person you're scheduled to meet doesn't show up, give them 5 minutes' grace. If they still haven't joined the meeting, you can click the "Mark as No Show" button in the Shoptalk mobile app.
Yes, here are some do's and don'ts:
- Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting.
- Do check the table number for each scheduled meeting, as each meeting will be assigned a different table. There is a 5-minute transition time between meetings.
- Do download the Shoptalk Luxe mobile app ahead of your meetings to take notes and request follow-ups.
- Do let the organisers know if a solution provider directly reaches out to you about Shoptalk Luxe, as they have been instructed not to do so.
- Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them.
- Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.
Feedback
On Friday, 5th February, at 9 am GST, to provide feedback and share your thoughts on these aspects of Shoptalk Luxe.
Tabletalks
Tabletalks are peer-group discussions for retailers and brands. They are an awesome way to meet, network with and learn from your peers.
These interactive, 45-minute small group conversations address the industry’s most pressing challenges and opportunities.
These interactive, 45-minute small group conversations address the industry’s most pressing challenges and opportunities.
All meetings are held in a dedicated Tabletalks area and each Tabletalk is assigned a table number (check your calendar invite or the mobile app for the table number)
All Retailers & Consumer Brands are eligible for Tabletalks.
While participating in Tabletalks is optional and unrelated to the Hosted Programme, it is highly recommended if you are interested in engaging in industry-related conversations and discuss key industry topics
If you are eligible for Tabletalks, you will need to indicate how many Tabletalks you would like to join (one or two), specify the topics you are interested in, provide questions you would like to be discussed, and mention any organisations you would prefer not to be placed with (to avoid competitors).
- Finding Growth in asn Uneven Global Market
- Sacling AI Responsibly
- Deepening Loyalty and Growing Lifetime Value
- Sustaining Desirability in a Value-Conscious World
- Elevating and Empowering Women in Luxury and Premium Retail
You can start selecting your Tabletalks on Mon 14th December, at 9 am GST.
Thursday, February 4th at 9:00am - 9:45am GST
The deadline to complete your Tabletalks selections is Tuesday, 21st January 8 pm GST
No, Organisation Admins cannot select Tabletalks or perform any other Tabletalks actions on behalf of participants. Participants need to make their own selections.
You’ll get your Tabletalks assignments on Wednesday 27th January at 9 am GST and you must accept them by Wednesday 28th January at 8 pm GST
Once you receive your Tabletalks assignments, you must accept them by Wednesday 21st January at 8 pm GST to confirm participation.
Each discussion has a randomly assigned “Starter” who should kick off by introducing themselves. Each intro should be no more than 60 seconds, and each participant should call on another to introduce themselves. The last participant to do an intro should read the first of the suggested questions below to start the conversation, then everyone should help move the conversation along.
*These discussions are not sales pitches. Each one is a deep dive with 5 to 8 of your peers to share insights, address issues and generate actionable takeaways.
*These discussions are not sales pitches. Each one is a deep dive with 5 to 8 of your peers to share insights, address issues and generate actionable takeaways.
If you don't accept your Tabletalks assignments by the deadline, it may result in your slot being assigned to someone else who is on the waitlist or available to participate.
You will receive separate calendar invites for your Tabletalks on Friday, 23rd January at 9 am GST
Paid Ticket/General
Complete your profile
You can start your profile on Monday, 14th December at 9am GST.
The deadline to complete your profile is Friday, 8th January at 8pm GST.
All profiles will be shared at the same time on Monday, 11th January at 9am GST during Request Meetings stage.
In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points.
The registration deadline for Meetup participation is Friday, 8th January at 8 pm GST.
Request Meetings
You can start requesting meetings on on Monday 11th January.
The deadline to complete your meeting requests is Thursday, 21st Jan at 8 pm GST
This is your time to start requesting everyone you are interested in meeting with by selecting "Relevant" or "Super Relevant" & providing a reason.
You should indicate your interest level as either "Relevant" or "Super Relevant." Meetings marked as "Super Relevant" will be scheduled first before "Relevant" ones.
It is recommended to make meeting requests equal to at least 4 times the number of time slots you are available for.
In order to ensure we will be able to schedule you a complete meeting schedule, we recommend you make a minimum of 4 times the number of time slots you are available for. If you are available for all 16 time slots, that equals 64 selections. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritization by both the other party and you (Interested vs Very Interested selections), and (4) potential calendar availability/conflicts.
Yes, you can select multiple people from the same organisation for meetings.
Yes, you can use Filters and Predefined Lists to quickly and efficiently make your selections. Additionally, tools like Bookmarks allow you to start your selections and come back later to finish them. You can also use the quick search on the upper right side.
Select everyone from an organization you would want to meet & would like to spend 15 minutes with!
Opt-In to Requests
You can start opting in to meeting requests from people you didn't previously select starting on Friday 22nd, January.
The deadline to opt in to meeting requests is Thursday, 21st January at 8 pm GST.
Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with.
Onsite
All meetings are held in a dedicated Meetup area, which will be clearly sign posted onsite.
You can check the Shoptalk Luxe mobile app or your calendar invites for the assigned table number for each meeting. The table numbers will indicate where you should proceed for each scheduled meeting.
It is recommended to arrive at the Meetup area 5-10 minutes before your first scheduled meeting. There is no check-in required, but if you have any questions, there will be a Q&A desk available.
If the person you're scheduled to meet doesn't show up, give them 5 minutes. If they still haven't joined the meeting, you can click the "Mark as No Show" button in the Shoptalk Luxe mobile app.
Yes, here are some do's and don'ts:
- Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting.
- Do check the table number for each scheduled meeting as each meeting will be assigned a different table. There is a 5-minute transition time between meetings.
- Do download the Shoptalk Luxe mobile app ahead of your meetings to take notes and request follow-ups.
- Do let the organizers know if a solution provider directly reaches out to you about Shoptalk Luxe, as they have been instructed not to do so.
- Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them.
- Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.
Feedback
On Friday, 5th February, at 9 am GST, to provide feedback and share your thoughts on these aspects of Shoptalk Luxe.
Meeting Reps/Sponsor Admin
Sponsor Admin
The Organisation Admin must assign individuals from the organisation to act as Meetings Representatives.
The deadline to complete assignments is Friday 8 January at 8:00pm GST.
Individuals must be registered to attend Shoptalk Luxe in order to be assigned as Meetings Representatives. Only Meetings Reps can make Hosted requests and take Hosted meetings on-site, so it is vital to have them assigned well before this deadline (Friday, 8 January at 8:00 pm GST) if possible.
It is recommended to have 1 Meetings Representative per 12 Hosted Meetings (if your organisation has purchased 30 Hosted Meetings, you should assign 3 or more Meetings Reps). There's no limit on how many Meeting Reps your organisation can have.
Meetings Representatives will be able to complete their profiles from Monday 14 December at 9:00am GST until Friday 8 January at 8:00pm GST.
Org Admins will be able to complete the required steps in the Meetup process on behalf of their colleagues who are attending except accepting meetings. Each individual taking the meeting must accept them within their own portal meetings between Monday, 19 January and Wednesday, 21 January; failure to accept these meetings before the deadline will result in those meetings not being booked.
Complete Your Profile
You can start your profile on Monday, 14th December at 9 am GST.
The deadline to complete your profile is Friday, 8 January at 8 pm GST.
All profiles will be shared at the same time on Monday, 11th January, during the Request Meeting stage.
In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points.
You can provide your availability, or you can default to being fully available, and invites will be sent to block your calendar accordingly. Being available for more time slots increases your chances of scheduling meetings.
The registration deadline for Meetup participation is Friay, 8th January
Yes, during your registration, you had the option to indicate if you want to participate in Non-Hosted Meetings. When completing your Profile, you will be asked to confirm your choice. It is recommended to do both Hosted and Non-Hosted Meetings to maximise your Shoptalk experience. However, this is optional.
Request Meetings
You can start requesting meetings on Monday 11th January.
The deadline to complete your meeting requests is Thursday, 21st Jan at 8 pm GST
This is your time to start requesting everyone you are interested in meeting with by selecting "Relevant" or "Super Relevant" and providing a reason.
You should indicate your interest level as either "Relevant" or "Super Relevant." Meetings marked as "Super Relevant" will be scheduled first before "Relevant" ones.
It is recommended to make meeting requests equal to at least 4 times the number of time slots you are available for.
In order to ensure we will be able to schedule you a complete meeting schedule, we need you to make requests that are equal to 4x the number of meetings that you have purchased. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritisation by both the other party and you (Interested vs Very Interested picks), and (4) potential calendar availability/conflicts.
Yes, you can select multiple people from the same organisation for meetings.
Opt-In to Requests
You can start opting in to meeting requests from people you didn't previously select starting on Friday, 22nd January.
The deadline to opt in to meeting requests is Tuesday, 26th January at 8 pm GST.
Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with.
You can view all of your hosted meeting requests under "view hosted inbound meeting requests" on the left hand side. The participants will also have a Hosted star to indicate they are a part of the Hosted Programme.
Anything without a star is an additional meeting (not a part of the Hosted Programme) so if you don't want this scheduled,we advise you to not opt into those requests.
Anything without a star is an additional meeting (not a part of the Hosted Programme) so if you don't want this scheduled,we advise you to not opt into those requests.
Yes, if you're participating in both Hosted and Non-Hosted Meetings and you have received Non-Hosted Meeting requests, it is recommended to opt in to those requests as well. Meetings are facilitated based only on the requests you opt in to and your previous meeting requests.
*please opt-in to every request from someone you’d spend 15 minutes with
*please opt-in to every request from someone you’d spend 15 minutes with
