Malik Abu-Ghazaleh

Head of Digital, Omnichannel & IT, MEA Region Tiffany & Co.

Malik Abu-Ghazaleh is an accomplished leader in the world of digital transformation and luxury retail. With a passion for optimizing customer experiences, creating engaging content, and addressing global behaviors, Malik has achieved remarkable success in highly competitive industries.

From February 2022 to February 2025, Malik served as Global Chief Digital Officer at Tiffany & Co., where he played a pivotal role in driving the brand's growth through omnichannel experiences. He lead the development and execution of the global strategy for the omnichannel client journey involving a large scale digital and data transformation to ensure seamless and personalized interactions across digital and physical touchpoints. Under his guidance, Tiffany & Co has seen significant enhancements in e-commerce, in-store digital tools, and data driven processes elevating the luxury retail experience for customers.

In March 2025, Malik took on the role of spearheading Tiffany & Co.'s Omnichannel and eCommerce expansion, along with IT responsibilities, into the rapidly growing Middle East & Africa market. Leveraging his regional ties and global experience, he aims to establish the region as a leader in omnichannel retail and a testbed for cutting-edge technologies.

Prior to his current role, Malik served as the Lancôme Global Vice President, Digital at L'Oreal Luxe HQ in Paris, France. During his tenure, he successfully rebuilt the global flagship ecommerce sites with a customer-centric approach, driving brand engagement and record sales. His expertise in digital media, e-commerce, loyalty programs, and online content strategies contributed to the brand's global success.

Throughout his career, Malik has been a collaborative and results-oriented leader, working closely with cross-functional teams to align digital initiatives with overall brand strategies. His strong problem-solving skills and innovative online marketing approaches have earned him a reputation for driving growth and delivering exceptional results always putting the customer at the core of the experience.