The Sunset Session: What Luxury and Premium Brands Need Next from Technology Partnerships
Luxury and premium brands and retailers know that innovation is no longer optional; it’s the foundation of growth. Yet too often, progress slows amid drawn-out pilots, complex integrations, and cautious decision-making. In a sector built on precision and heritage, technology must move faster without losing what makes elevated retail experiences unique. This session brings together senior leaders from leading luxury and premium brands to share what they're looking for in the next generation of technology partners alongside practical insights on reshaping collaboration models, shortening implementation cycles, and turning technology from a long-term ambition into a near-term advantage.
Tuesday 27 January 17:20 - 18:00 Track 4
Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail
Moderator
Co-Founder & Open Innovation Director, Limitless Innovation
Speakers
SVP, Business Innovations & Investments, China, Shiseido
SVP, Strategy, Technology & Innovation, Langham Hospitality Group



