Tuesday 27 January, 2026

10:30am — 6:00pm GST

Show Floor Open

11:15am — 11:30am GST

Opening Remarks

11:30am — 11:50am GST

Keynote

11:50am — 12:10pm GST

Keynote

12:10pm — 12:30pm GST

Keynote

12:30pm — 2:00pm GST

Lunch

2:00pm — 3:10pm GST

Meetup & Hosted Retailers & Brands Programme

3:20pm — 4:00pm GST

Session 1

Track 1

Crafting Unforgettable Elevated Retail Experiences

Designing Theatrical Spaces That Entertain, Captivate and Convert

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Simon Mitchell, Co-Founder, Sybarite

Track 2

The Next Digital Leap

Search Without Searching: Generative AI and Next Gen Search

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Track 3

Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them

Gen Alpha to VICs and beyond: New Research into Evolving Mindsets

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Carla Buzasi, CEO, WGSN

Track 4

Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail

10 Early-Stage Startups Pitch Game-Changing Solutions for the Future of Elevated Retail: Round One

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Rata Jacquemart, CEO & Founder, Differs

4:00pm — 4:25pm GST

Networking Break

4:30pm — 5:10pm GST

Session 2

Track 1

Crafting Unforgettable Elevated Retail Experiences

Moments That Matter: Immersive Activations and Limited-Time Concepts with Lasting Impact

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Melissa Gonzalez, Founder, MG2 Advisory (Interviewer)

Track 2

The Next Digital Leap

Inspiration and Discovery in Digital Shopping

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Francesco Bottigliero, Chief of Humanistic Technology, Foro delle Arti & Brunello Cucinelli

Sapna Parikh, Chief Digital Officer, Kendo Brands

Track 3

Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them

Luxury's Response to Changing Market Realities: New Global Insights

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Ira Kalish, Chief Global Economist, Deloitte

Track 4

Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail

5 Shortlisted Early-Stage Startups Present Game-Changing Solutions for the Future of Elevated Retail: Final

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5:20pm — 6:00pm GST

Session 3

Track 1

Crafting Unforgettable Elevated Retail Experiences

The Sunset Session: Elevating Top-Tier Loyalty Through Private Brand Experiences

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Track 2

The Next Digital Leap

The Sunset Session: Ecommerce Personalisation that Drives Sales

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Gareth Locke, Chief Data & Analytics Officer, LuxExperience

Track 3

Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them

The Sunset Session: The CEO Agenda Unveiled: Top Priorities for 2026 and Beyond

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Gianluca Borghi, CEO, 10 Corso Como

Antony Lindsay, CEO, Fabergé

Track 4

Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail

The Sunset Session: The Buyer’s Brief: What Luxury Buyers Really Want from Tech

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6:00pm — 9:30pm GST

Retailers & Brands Networking Dinners  ((transport provided))

Wednesday 28 January, 2026

9:00am — 9:50am GST

Tabletalks

9:30am — 10:30am GST

Breakfast

10:00am — 11:10am GST

Meetup & Hosted Retailers & Brands Programme

11:20am — 12:00pm GST

Session 1

Track 1

Retail Meets Hospitality

Creating Spaces that Welcome, Connect and Convert

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Suzanne Santos, Chief Customer Officer, Aesop

Track 2

Evolving to Sustain Brand Desirability

The Power of the Hero Product: Unlocking Enduring Growth and Desirability Through Iconic Lines

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Kristina Blahnik, CEO, Manolo Blahnik

Track 3

Navigating New Routes to Market

Owning the Relationship: Direct vs. Curated Routes to Market

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Marc Schmidt, Chief Digital Officer, Casablanca Paris

Jacobo Hachuel, CEO, NADINE MERABI

Track 4

Frameworks for the Future + Conversations

Premiumisation 2.0: Elevating Brands, Products and Consumer Perception

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Helene Goetzelmann, VP, Client Experience, L'Occitane

12:10pm — 12:50pm GST

Session 2

Track 1

Retail Meets Hospitality

Empowering Frontline Teams through Technology and Skills for Elevated In-Store Experiences

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Jamie De Cesare, Chief Technology Officer, Orlebar Brown

Giri Agarwal, Co-Founder & Chief Strategy Officer, Incisiv (Interviewer)

Track 2

Evolving to Sustain Brand Desirability

Listening as a Strategy: Using Social Signals to Stay Ahead

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Session Title Coming Soon

Daniel Herrmann, Managing Director, COS

Track 3

Navigating New Routes to Market

Recommerce and the New Customer Relationship

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Alexis Hoopes, VP, Global Head of Fashion, eBay

Track 4

Frameworks for the Future + Conversations

Winning China’s Next-Gen Luxury Shopper: Insights & Playbook

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Ashley Micklewright, President & CEO, Bluebell Group

12:45pm — 2:10pm GST

Lunch

2:10pm — 3:20pm GST

Meetup & Hosted Retailers & Brands Programme

3:30pm — 3:40pm GST

Welcome Back Remarks

3:40pm — 4:00pm GST

Keynote

4:00pm — 4:20pm GST

Keynote

4:20pm — 4:40pm GST

Keynote

4:50pm — 5:40pm GST

Session 3

Track 1

Connecting the Customer Journey

Seamless by Design: Creating a Truly Unified Customer Experience

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Amit Keswani Manghnani, Chief Omnichannel Officer, Chalhoub Group

Track 2

Brand Stretch & Cultural Moves

Lifestyle Crossovers That Expand Brand Equity and Blur Industry Lines

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Oliver Cooke, Chief Marketing Officer, Stone Island

Track 3

Unlocking Global Markets

Growth Strategies for the Markets Everyone's Watching

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Miral Youssef, President, Middle East & Africa, Kering

Track 4

Frameworks for the Future + Conversations

Identifying and Launching New Growth Categories

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Kristen Sosa, CEO, North America, Zadig&Voltaire

5:50pm — 6:30pm GST

Session 4

Track 1

Connecting the Customer Journey

The Sunset Session: Measuring and Empowering the Cross-Channel Customer Journey

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Axel Winter, Chief Digital Officer, Siam Piwat

Track 2

Brand Stretch & Cultural Moves

The Sunset Session: Not Just Another Collab: Strategic Consumer Brand Partnerships That Cut Through

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Track 3

Unlocking Global Markets

The Sunset Session: Mastering Global Cross-Border Ecommerce

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Track 4

Frameworks for the Future + Conversations

The Sunset Session: Who Is the VIC Now? Identifying and Building Loyalty with the Most Valuable Customer

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8:00pm — 12:00am GST

Shoptalk Luxe Party

Thursday 29 January, 2026

8:45am — 9:35am GST

Tabletalks

9:30am — 10:30am GST

Breakfast

9:45am — 10:25am GST

Session 1

Track 1

Leading Through Change

Cultures of Curiosity: Nurturing Experimentation at Scale

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Track 2

Catering to Evolving Customer Needs

Lessons in Positive Reinvention: Brands Bold Enough to Pivot

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A New Creative Chapter: Unlocking Growth Through Creative-Commercial Synergy

Jonathan Saunders, Chief Creative Officer, & Other Stories

Lina Söderqvist, Managing Director, & Other Stories

Track 3

Data-Driven Desirability: Redefining Loyalty

Post-Purchase Tactics that Boost Customer Loyalty and Lifetime Value

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Christian Fiorelli, SVP, Global Ecommerce & CRM, Alexander Wang

Track 4

Tech that Elevates

New Marketing and Personalisation Technologies

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10:35am — 11:15am GST

Session 2

Track 1

Leading Through Change

Leading through Radical Pivots That Paid Off

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Track 2

Catering to Evolving Customer Needs

Aspirational Yet Accessible: Blending Economy, Elegance & Innovation

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David Gandy, Model & Founder, David Gandy Wellwear

Aspirational Yet Accessible: How Modern Brands Blend Economy and Elegance

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Albin Johansson, CEO, Axel Arigato

Track 3

Data-Driven Desirability: Redefining Loyalty

Next-Gen VIC Loyalty: Harnessing Data to Anticipate & Delight

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Luigi Caterino, Founder & CEO, The Longevity Suite

Track 4

Tech that Elevates

Technologies Unlocking Unified Commerce

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Sam Atkinson, CEO, Swap Commerce

11:25am — 12:35pm GST

Meetup & Hosted Retailers & Brands Programme

12:45pm — 2:15pm GST

Lunch

2:00pm — 2:10pm GST

Welcome Back Remarks

2:10pm — 2:30pm GST

Keynote

2:30pm — 2:50pm GST

Keynote

2:50pm — 3:10pm GST

Keynote

3:25pm — 4:05pm GST

Session 3

Track 1

Leading Modern Retail Teams + Key Takeaways

Driving Transformation through Cross-Functional Collaboration

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Rabbiya Hussain, VP Enterprise Strategy & Business Transformation, Lululemon

Marcel Nakam, CEO, Jonak

Track 2

Investment Signals and Future-Bet Brands

Where the Smart Money’s Going: What Brand Investors Are Backing Next and Why

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Miray Topay, Partner, L Catterton

Track 3

Operationalising Data for Growth

Unlocking Product-Level Intelligence with Emerging Technologies

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Track 4

Tech that Elevates

Next-Gen Frontline Tools that Elevate Customer Experience

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4:15pm — 4:55pm GST

Session 4

Track 1

Leading Modern Retail Teams + Key Takeaways

Shoptalk Luxe 2026: Key Takeaways

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Rebecca Bemhena, VP, Content, Luxe, Shoptalk

Track 2

Investment Signals and Future-Bet Brands

Future‑Bet Brands: Distinctive, Digital, Desirable

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Alfredo Bandini, Co-Founder & CEO, Born Outside Italy

Nina Briance, Founder & CEO, Cult Mia

Track 3

Operationalising Data for Growth

Building a Data-Driven Culture That Scales

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