The Agenda
Tuesday — 27 January, 2026
10:30am — 6:00pm GST
Show Floor Open
11:15am — 11:30am GST
Opening Remarks
11:30am — 11:50am GST
Keynote
11:50am — 12:10pm GST
Keynote
12:10pm — 12:30pm GST
Keynote
12:30pm — 2:00pm GST
Lunch
2:00pm — 3:10pm GST
Meetup & Hosted Retailers & Brands Programme
3:20pm — 4:00pm GST
Session 1
Track 1
Crafting Unforgettable Elevated Retail Experiences
Designing Theatrical Spaces That Entertain, Captivate and Convert
Track 2
The Next Digital Leap
Search Without Searching: Generative AI and Next Gen Search
Track 3
Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them
Gen Alpha to VICs and beyond: New Research into Evolving Mindsets
Track 4
Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail
10 Early-Stage Startups Pitch Game-Changing Solutions for the Future of Elevated Retail: Round One
4:00pm — 4:25pm GST
Networking Break
4:30pm — 5:10pm GST
Session 2
Track 1
Crafting Unforgettable Elevated Retail Experiences
Moments That Matter: Immersive Activations and Limited-Time Concepts with Lasting Impact
Track 2
The Next Digital Leap
Inspiration and Discovery in Digital Shopping
Track 3
Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them
Luxury's Response to Changing Market Realities: New Global Insights
Track 4
Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail
5 Shortlisted Early-Stage Startups Present Game-Changing Solutions for the Future of Elevated Retail: Final
5:20pm — 6:00pm GST
Session 3
Track 1
Crafting Unforgettable Elevated Retail Experiences
The Sunset Session: Elevating Top-Tier Loyalty Through Private Brand Experiences
Track 2
The Next Digital Leap
The Sunset Session: Ecommerce Personalisation that Drives Sales
Track 3
Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them
The Sunset Session: The CEO Agenda Unveiled: Top Priorities for 2026 and Beyond
Track 4
Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail
The Sunset Session: The Buyer’s Brief: What Luxury Buyers Really Want from Tech
6:00pm — 9:30pm GST
Retailers & Brands Networking Dinners ((transport provided))
Wednesday — 28 January, 2026
9:00am — 9:50am GST
Tabletalks
9:30am — 10:30am GST
Breakfast
10:00am — 11:10am GST
Meetup & Hosted Retailers & Brands Programme
11:20am — 12:00pm GST
Session 1
Track 1
Retail Meets Hospitality
Creating Environments that Welcome, Connect and Convert
Track 2
Evolving to Sustain Brand Desirability
The Power of the Hero Product: Unlocking Enduring Growth and Desirability Through Iconic Lines
Track 3
Navigating New Routes to Market
Owning the Relationship: Direct vs. Curated Routes to Market
Track 4
Frameworks for the Future + Conversations
Premiumisation 2.0: Elevating Brands, Products and Consumer Perception
12:10pm — 12:50pm GST
Session 2
Track 1
Retail Meets Hospitality
Empowering Frontline Teams through Technology and Skills for Elevated In-Store Experiences
Track 2
Evolving to Sustain Brand Desirability
Listening as a Strategy: Using Social Signals to Stay Ahead
Track 3
Navigating New Routes to Market
Recommerce and the New Customer Relationship
Track 4
Frameworks for the Future + Conversations
Winning China’s Next-Gen Luxury Shopper: Insights & Playbook
12:45pm — 2:10pm GST
Lunch
2:10pm — 3:20pm GST
Meetup & Hosted Retailers & Brands Programme
3:30pm — 3:40pm GST
Welcome Back Remarks
3:40pm — 4:00pm GST
Keynote
4:00pm — 4:20pm GST
Keynote
4:20pm — 4:40pm GST
Keynote
4:50pm — 5:40pm GST
Session 3
Track 1
Connecting the Customer Journey
Seamless by Design: Creating a Truly Unified Customer Experience
Track 2
Brand Stretch & Cultural Moves
Lifestyle Crossovers That Expand Brand Equity and Blur Industry Lines
Track 3
Unlocking Global Markets
Growth Strategies for the Markets Everyone's Watching
Track 4
Frameworks for the Future + Conversations
Identifying and Launching New Growth Categories
5:50pm — 6:30pm GST
Session 4
Track 1
Connecting the Customer Journey
The Sunset Session: Measuring and Empowering the Cross-Channel Customer Journey
Track 2
Brand Stretch & Cultural Moves
The Sunset Session: Not Just Another Collab: Strategic Consumer Brand Partnerships That Cut Through
Track 3
Unlocking Global Markets
The Sunset Session: Mastering Global Cross-Border Ecommerce
Track 4
Frameworks for the Future + Conversations
The Sunset Session: Who Is the VIC Now? Identifying and Building Loyalty with the Most Valuable Customer
8:00pm — 12:00am GST
Shoptalk Luxe Party
Thursday — 29 January, 2026
8:45am — 9:35am GST
Tabletalks
9:30am — 10:30am GST
Breakfast
9:45am — 10:25am GST
Session 1
Track 1
Leading Through Change
Cultures of Curiosity: Nurturing Experimentation at Scale
Track 2
Catering to Evolving Customer Needs
Lessons in Positive Reinvention: Brands Bold Enough to Pivot
Track 3
Data-Driven Desirability: Redefining Loyalty
Post-Purchase Tactics that Boost Customer Loyalty and Lifetime Value
Track 4
Tech that Elevates
New Marketing and Personalisation Technologies
10:35am — 11:15am GST
Session 2
Track 1
Leading Through Change
Leading through Radical Pivots That Paid Off
Track 2
Catering to Evolving Customer Needs
Aspirational Yet Accessible: Products Blending Economy and Elegance
Track 3
Data-Driven Desirability: Redefining Loyalty
Next-Gen VIC Loyalty: Harnessing Data to Anticipate & Delight
Track 4
Tech that Elevates
Technologies Unlocking Unified Commerce
11:25am — 12:35pm GST
Meetup & Hosted Retailers & Brands Programme
12:45pm — 2:15pm GST
Lunch
2:00pm — 2:10pm GST
Welcome Back Remarks
2:10pm — 2:30pm GST
Keynote
2:30pm — 2:50pm GST
Keynote
2:50pm — 3:10pm GST
Keynote
3:25pm — 4:05pm GST
Session 3
Track 1
Leading Modern Retail Teams + Key Takeaways
Driving Transformation through Cross-Functional Collaboration
Track 2
Investment Signals and Future-Bet Brands
Where the Smart Money’s Going: What Brand Investors Are Backing Next and Why
Track 3
Operationalising Data for Growth
Unlocking Product-Level Intelligence with Emerging Technologies
Track 4
Tech that Elevates
Next-Gen Frontline Tools that Elevate Customer Experience
4:15pm — 4:55pm GST
Session 4
Track 1
Leading Modern Retail Teams + Key Takeaways
Shoptalk Luxe 2026: Key Takeaways
Track 2
Investment Signals and Future-Bet Brands
Future‑Bet Brands: Distinctive, Digital, Desirable
Track 3
Operationalising Data for Growth
Building a Data-Driven Culture That Scales