Tuesday 27 January, 2026

10:30am — 6:00pm GST

Show Floor Open

11:15am — 11:30am GST

Opening Remarks

11:30am — 11:50am GST

Keynote

11:50am — 12:10pm GST

Keynote

12:10pm — 12:30pm GST

Keynote

12:30pm — 2:00pm GST

Lunch

2:00pm — 3:10pm GST

Meetup & Hosted Retailers & Brands Programme

3:20pm — 4:00pm GST

Session 1

Track 1

Crafting Unforgettable Elevated Retail Experiences

Designing Theatrical Spaces That Entertain, Captivate and Convert

Track 2

The Next Digital Leap

Search Without Searching: Generative AI and Next Gen Search

Track 3

Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them

Gen Alpha to VICs and beyond: New Research into Evolving Mindsets

Track 4

Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail

10 Early-Stage Startups Pitch Game-Changing Solutions for the Future of Elevated Retail: Round One

4:00pm — 4:25pm GST

Networking Break

4:30pm — 5:10pm GST

Session 2

Track 1

Crafting Unforgettable Elevated Retail Experiences

Moments That Matter: Immersive Activations and Limited-Time Concepts with Lasting Impact

Track 2

The Next Digital Leap

Inspiration and Discovery in Digital Shopping

Track 3

Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them

Luxury's Response to Changing Market Realities: New Global Insights

Track 4

Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail

5 Shortlisted Early-Stage Startups Present Game-Changing Solutions for the Future of Elevated Retail: Final

5:20pm — 6:00pm GST

Session 3

Track 1

Crafting Unforgettable Elevated Retail Experiences

The Sunset Session: Elevating Top-Tier Loyalty Through Private Brand Experiences

Track 2

The Next Digital Leap

The Sunset Session: Ecommerce Personalisation that Drives Sales

Track 3

Inside the Minds of Tomorrow’s Luxury Consumers and the Forces Shaping Them

The Sunset Session: The CEO Agenda Unveiled: Top Priorities for 2026 and Beyond

Track 4

Luxe Launchpad: Game-Changing Tech Reshaping the Future of Elevated Retail

The Sunset Session: The Buyer’s Brief: What Luxury Buyers Really Want from Tech

6:00pm — 9:30pm GST

Retailers & Brands Networking Dinners  ((transport provided))

Wednesday 28 January, 2026

9:00am — 9:50am GST

Tabletalks

9:30am — 10:30am GST

Breakfast

10:00am — 11:10am GST

Meetup & Hosted Retailers & Brands Programme

11:20am — 12:00pm GST

Session 1

Track 1

Retail Meets Hospitality

Creating Environments that Welcome, Connect and Convert

Track 2

Evolving to Sustain Brand Desirability

The Power of the Hero Product: Unlocking Enduring Growth and Desirability Through Iconic Lines

Track 3

Navigating New Routes to Market

Owning the Relationship: Direct vs. Curated Routes to Market

Track 4

Frameworks for the Future + Conversations

Premiumisation 2.0: Elevating Brands, Products and Consumer Perception

12:10pm — 12:50pm GST

Session 2

Track 1

Retail Meets Hospitality

Empowering Frontline Teams through Technology and Skills for Elevated In-Store Experiences

Track 2

Evolving to Sustain Brand Desirability

Listening as a Strategy: Using Social Signals to Stay Ahead

Track 3

Navigating New Routes to Market

Recommerce and the New Customer Relationship

Track 4

Frameworks for the Future + Conversations

Winning China’s Next-Gen Luxury Shopper: Insights & Playbook

12:45pm — 2:10pm GST

Lunch

2:10pm — 3:20pm GST

Meetup & Hosted Retailers & Brands Programme

3:30pm — 3:40pm GST

Welcome Back Remarks

3:40pm — 4:00pm GST

Keynote

4:00pm — 4:20pm GST

Keynote

4:20pm — 4:40pm GST

Keynote

4:50pm — 5:40pm GST

Session 3

Track 1

Connecting the Customer Journey

Seamless by Design: Creating a Truly Unified Customer Experience

Track 2

Brand Stretch & Cultural Moves

Lifestyle Crossovers That Expand Brand Equity and Blur Industry Lines

Track 3

Unlocking Global Markets

Growth Strategies for the Markets Everyone's Watching

Track 4

Frameworks for the Future + Conversations

Identifying and Launching New Growth Categories

5:50pm — 6:30pm GST

Session 4

Track 1

Connecting the Customer Journey

The Sunset Session: Measuring and Empowering the Cross-Channel Customer Journey

Track 2

Brand Stretch & Cultural Moves

The Sunset Session: Not Just Another Collab: Strategic Consumer Brand Partnerships That Cut Through

Track 3

Unlocking Global Markets

The Sunset Session: Mastering Global Cross-Border Ecommerce

Track 4

Frameworks for the Future + Conversations

The Sunset Session: Who Is the VIC Now? Identifying and Building Loyalty with the Most Valuable Customer

8:00pm — 12:00am GST

Shoptalk Luxe Party

Thursday 29 January, 2026

8:45am — 9:35am GST

Tabletalks

9:30am — 10:30am GST

Breakfast

9:45am — 10:25am GST

Session 1

Track 1

Leading Through Change

Cultures of Curiosity: Nurturing Experimentation at Scale

Track 2

Catering to Evolving Customer Needs

Lessons in Positive Reinvention: Brands Bold Enough to Pivot

Track 3

Data-Driven Desirability: Redefining Loyalty

Post-Purchase Tactics that Boost Customer Loyalty and Lifetime Value

Track 4

Tech that Elevates

New Marketing and Personalisation Technologies

10:35am — 11:15am GST

Session 2

Track 1

Leading Through Change

Leading through Radical Pivots That Paid Off

Track 2

Catering to Evolving Customer Needs

Aspirational Yet Accessible: Products Blending Economy and Elegance

Track 3

Data-Driven Desirability: Redefining Loyalty

Next-Gen VIC Loyalty: Harnessing Data to Anticipate & Delight

Track 4

Tech that Elevates

Technologies Unlocking Unified Commerce

11:25am — 12:35pm GST

Meetup & Hosted Retailers & Brands Programme

12:45pm — 2:15pm GST

Lunch

2:00pm — 2:10pm GST

Welcome Back Remarks

2:10pm — 2:30pm GST

Keynote

2:30pm — 2:50pm GST

Keynote

2:50pm — 3:10pm GST

Keynote

3:25pm — 4:05pm GST

Session 3

Track 1

Leading Modern Retail Teams + Key Takeaways

Driving Transformation through Cross-Functional Collaboration

Track 2

Investment Signals and Future-Bet Brands

Where the Smart Money’s Going: What Brand Investors Are Backing Next and Why

Track 3

Operationalising Data for Growth

Unlocking Product-Level Intelligence with Emerging Technologies

Track 4

Tech that Elevates

Next-Gen Frontline Tools that Elevate Customer Experience

4:15pm — 4:55pm GST

Session 4

Track 1

Leading Modern Retail Teams + Key Takeaways

Shoptalk Luxe 2026: Key Takeaways

Track 2

Investment Signals and Future-Bet Brands

Future‑Bet Brands: Distinctive, Digital, Desirable

Track 3

Operationalising Data for Growth

Building a Data-Driven Culture That Scales